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SaviLinx, LLC is seeking a Customer Service Representative II (Phones, Bilingual Portuguese/English) for a remote contract position. You will handle inquiries in English and Portuguese, support claims, and maintain privacy and accuracy in CRM while meeting SLA metrics.
The role offers work-from-home flexibility and requires strong communication and multitasking skills. Responsibilities include documenting interactions in CRM, mentoring fellow CSRs, and ensuring first-call resolution in a