Overnight Security Dispatcher (Remote - Texas Only) | Special Events & Account Support

General Responsibilities and Duties: Communicate updates and challenges with the Client Relations team and Operations team. Professionally communicate with customers on weekends until project manager is back in the office. Manage, review, and audit client schedules in spreadsheets and time keeping systems. Responsible for meeting deadlines on a weekly basis. Qualifications: High School Diploma or other equivalent education. Bachelor's degree (preferred). Customer Services: 1-2 year (preferred). Security Background: 1-2 years (preferred). Administrative Experience: 1-2 years (preferred). Must be very organized with superior attention to detail. Must have a good working knowledge of MS Excel, MS Outlook, MS PowerPoint, MS Word. Must have excellent customer service skills. Handle and access escalations Scheduling and submitting time approvals Proactive and able to take initiative Great Problem solving skills Alternative monthly schedules: One month Mon-Thurs. One Month Thurs-Sun Dispatch role or answering calls and emails through out the night MUST HAVE A GUARD CARD Core Competencies: Willing and quick to pick up new software. Self-driven and motivated. Excellent written and verbal communication skills. Effective time management and delegation skills. Critical thinking skills. Physical Requirements Regularly required to stand, sit, talk, listen, and operate a computer. Must be able to see objects close-up to be successful in this position. (Ex: using a computer) Moderate noise. (Business office with computers, phone, and printers, light traffic) Ability to sit at a computer terminal for an extended period. CA PPO 15200 | AZ DPS 1609999 | TX DPS B18160 | MD MSPD 106-5206 | WASH MPD SAB2002271 | HI 1111 | NJ SORA 1793 | NY 11000213558

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